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PRIVACY POLICY
RESPONSIBLE GAMBLING AND PLAYER PROTECTION
TERMS AND CONDITIONS

PRIVACY POLICY

PRIVACY Winstar solutions group inc. is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information. Please note that this Privacy Policy will be agreed between you and CMD Gaming solutions group inc. (‘We’, ‘Us’ or ‘Our’, as appropriate). This Privacy Policy is an integrated part of CMD Gaming solutions group inc’s Terms and Conditions. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

INFORMATION COLLECTED We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use our website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services. We do not collect Personal Information about you without your knowledge.

MEANS OF COLLECTING AND PROCESSING DATA We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on the website. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

INFORMATION USE We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data sharing arrangements with the latter). Your Personal Information may also be used by us to provide you with: (1) promotional offers and information regarding our products and services; and (2) promotional offers and information regarding the products and services of our partners, in order to enlarge the range of provided products and improve our customer service. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products and services from third parties carefully selected by us.

CERTAIN EXCLUDED DISCLOSURES We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the company , or any other user of the services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online sites, banks, credit card companies, appropriate agencies and relevant authorities. (4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.

ACCESS You may ‘opt out’ of receiving any promotional communications either by choosing to opt out via your account settings available on our sites or the services or in an email you receive from us, or at any time by sending an email, or by writing to us at Customer Service. In addition, You may contact us if you: 1) want to confirm the accuracy of the Personal Information we have collected about you; 2) would like to update your Personal Information; and/or 3) have any complaint regarding our use of your Personal Information. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.

COOKIES Information placed on your device When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or ‘flash cookies’. ‘Flash cookies’ are similar to browser cookies. They allow us to remember things about your visits across our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use. We use flash cookies and third party cookies to help us show you more relevant and desirable advertisements. Strictly necessary cookies Strictly necessary cookies are essential to allow a user move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently. During the registration process These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms. On our website For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies: A ‘session-based’ cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser. A ‘persistent’ cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent. A ‘analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. These helps us improve the way our sites work, for example, by ensuring you can find what you are looking for easily. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Flash cookies You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you manage your preferences. To disallow flash cookies from all third party content go to the ‘Global Storage Settings’ panel of the Settings Manager and de-select the check box labelled ‘Allow third party flash content to store information on your computer’ and close the Settings Manager. Alternatively you can also adjust your settings for specific websites you visit through the ‘Website Storage Settings’ panel which is also found in the Settings Manager. If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions. If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS In order to play real money games on our services, you will be required to send money to and receive money from us. We may use third-party electronic payment systems to process such financial transactions. By accepting this Privacy Policy, you expressly consent to Personal Information necessary for the processing of transactions including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with payments systems protect your privacy.

CONSENT TO SECURITY REVIEW We reserve the right to conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By using our services and thereby agreeing to our Terms and Conditions you authorize us to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide during your use of our services, including, where necessary, the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

SECURITY We understand the importance of security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in an encrypted and password-protected database residing within our secure network. We also take measures to ensure our subsidiaries, agents, affiliates and suppliers employ adequate security measures.

PROTECTION OF MINORS Our Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information to us through any part of the services signifies to us that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our services which may involve having to initiate a security review. If we become aware that a minor has attempted to or has submitted personal information via our services, we will not accept their information and will take steps to purge the information from our records.

INTERNATIONAL TRANSFERS Personal Information collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly consent to any transfer of information outside of your country (including to countries that may not be assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our agents, affiliates and suppliers comply with our standards of privacy regardless of their location.

THIRD-PARTY PRACTICES We cannot ensure the protection of any information that you provide to a third-party online site that links to or from the services or any information collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any information collected by these third parties is governed by the privacy policy, if any, of such third party.

LEGAL DISCLAIMER The Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee nor do we claim that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of said Personal Information.

CONSENT TO PRIVACY POLICY Your use of our services constitutes an agreement to our Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our Platforms. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you revisit this Privacy Policy regularly.

OTHER WEBSITES Our web site may contain links to other web sites, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours. We are not responsible. Solely the operators of these websites shall be responsible for their functionality or possible errors on the linked sites. LAST UPDATE DATE: 1st OCTOBER, 2022

RESPONSIBLE GAMBLING AND PLAYER PROTECTION

Problem gambling is a significant issue for land-based and online gamblers alike. It can cause great financial problems, create a rift between the player and their loved ones, and threaten every aspect of the gambler's well-being. At Casino Guru, we want to provide players with the information and tools that can help them gamble safely and responsibly while keeping them away from the great dangers of gambling addiction. We also want to offer a helping hand to those already suffering from problem gambling.

Problem gambling self-help If you feel you are at risk of becoming a problem gambler, the very first thing you should do is confirm or disprove these suspicions. You can do so by reading article about problem gambling symptoms and diagnosis. Read about the signs of gambling addiction and take the problem gambling questionnaire to discover whether or not you were right to be concerned. Ideally, you will find that you are not a problem gambler. Assuming that you do not want to become one in the future, we recommend learning how to gamble safely through tips for safe gambling habits. You may also wish to set up some safety measures for your gambling activities. In article about responsible gambling tools and practices, we discuss the options you have in ensuring that you continue playing safely and responsibly. However, if you find that you were right to be concerned and show signs of becoming a problem gambler, you should act fast. article on how to overcome problem gambling dives deep into the topic of problem gambling rehabilitation and will get you started on your journey towards recovery. Beating an addiction is no easy task, especially if you attempt it on your own. Enlist your family’s and friends' help or reach out to professionals, whom you can find in the list of problem gambling help centers. Lastly, if you would like to understand the nature of gambling addiction better, you can find out more in article on what makes gambling addictive and how problem gambling develops.

Problem gambling help for family and friends Discovering that someone with whom you are close is a problem gambler can be a harrowing experience. You may feel lost, helpless, and unsure of what to do. That is guide for family and friends on how to help a problem gambler. However, before doing anything else, you should make sure there is a real reason for concern. Take a look at problem gambling symptoms and diagnosis to have something to base your suspicions on. If the suspected problem gambler is willing, you could have them go through the featured problem gambling questionnaire. Depending on their answers, they will either rid you of your worries or bring the problem to light. In the latter situation, your best course of action is to learn a little more about how to overcome problem gambling and look for available professional help on the list of problem gambling help centers. We also recommend you read about what makes gambling addictive and how problem gambling develops to get a better understanding of your loved one's condition. If you are lucky, your suspicions were incorrect, and your loved one is not a problem gambler. Nevertheless, it is better to be safe than sorry. If you are still worried about their gambling practices, you can have them look at article about how to gamble safely. Additionally, you can set up some safety measures for their play. You can learn all about the possible solutions and how to make the best of them in article on responsible gambling tools.

Safe gambling and problem gambling prevention So, you have decided not to play a game of chance with gambling addiction, choosing to gamble safely and responsibly instead. We wholeheartedly commend you. Problem gambling is an insidious and vicious beast, as described in article on what makes gambling addictive and how problem gambling develops. In a list of tips, which will help you better understand how to gamble safely. Keep an eye on your gambling practices and do your best to follow the safe gambling guidelines. However, if you find that difficult, you should consider taking some additional preventative measures. In an article about responsible gambling practices, you will find a complete list of responsible gambling tools offered by both operators and casinos, to help you protect yourself from problem gambling. If you ever begin to worry about your gambling habits getting out of control, we recommend you read about problem gambling symptoms and diagnosis. Understand what symptoms to look for and reflect honestly on your recent gambling activities. Do this regularly and often, so that you can pick up on any potential signs of a developing gambling addiction.

Research materials on problem and responsible gambling Researching problem gambling and responsible gambling practices can be a daunting task, especially if you do not know where to start. For that reason, we have decided to order the information we have to make it easy to follow and find the information you are looking for. We highly recommend you start by learning everything you can about this addiction's nature and how it affects the affected individual, in article about what makes gambling addictive and how problem gambling develops. You may also be interested to learn that problem gambling does not stop at the addict. In truth, it affects both their immediate and wider social circle. Luckily, years of gambling-addiction research have revealed several preventative measures and safe gambling practices, effective in combating problem gambling. To learn more about safe gambling guidelines, read how to gamble safely. Meanwhile, article on responsible gambling practices focuses on the various tools offered by operators and regulators to help players protect themselves from problem gambling. However, despite all the possible precautions, problem gamblers still exist. That is why it is crucial to pick up on signs of problem gambling before it is too late. You can read more about this topic in article about problem gambling symptoms and diagnosis. Resources on problem gambling end on a hopeful note with an article on how to overcome problem gambling and a database of problem gambling help centers, should you ever need them. We hope that you find what you are looking for. LAST UPDATE DATE: 1st OCTOBER, 2022

TERMS AND CONDITIONS

"This page contains information explaining your rights to access and use the website. This agreement (referred to herein as the “Agreement”) should be read by you in its entirety prior to your use of ’s services or products. Kindly note that the Agreement constitutes a legally binding agreement between you (the “User” or the “Player”) and cmd-live.com(the “Website”). Aside from the Terms and Conditions of this Agreement, it is also imperative that you also review our Privacy Policy and any other rules, policies, and Terms and Conditions relating to the games and promotions that are available throughout this Website as posted on the Website from time to time, which are incorporated herein by reference, together with such other policies of which you may be notified of by us from time to time."

DEFINITIONS 1.1. “Betting” or “bet(s)”, for the purpose of these Terms and Conditions, refer to, without limitation, wagering, gaming, and gambling conducted in relation to any and/or all of the Service(s) offered on the Website. 1.2. “Device(s)” refers to any application access devices, including but not limited to personal computers, laptops, mobile telephones, personal digital assistants, PDA telephones employed for the use of and access to the Website and participation in the Services. 1.3. “Games” refers to the Internet gaming system that can be accessed and/or are being offered on the Website. 1.4. “Management” refers to the entity that is responsible for running and operating (the Website). 1.5. “Player” refers to all users of the Website, including you, who use the Services and who have agreed to these Terms and Conditions. 1.6. “Services” refer to the provision by us of gambling and gambling products and services via the Website. 1.7. “Software” refers to any computer program, data file, or any other content (including any user information relating to the foregoing) that is required to be installed on your Device in order to enable to use, access, and participate in the Services for the purpose of using, accessing, and participating in the foregoing on the Website through your Device. 1.8. “the information” refers to the information provided on the Website including, but not limited to, results, statistics, sports data, odds, and betting data. 1.9. “you; your” refers to you, the person using the Website. 1.10. “User” refers to all users of the Website, including you, who use the Services and who have agreed to these Terms and Conditions."

INFORMATION AND INTELLECTUAL PROPERTY 2.1. is licensed and therefore regulated to operate online gaming and slot games via electronic media on a global basis. While it is intended that the service will operate under ’s licenses, we reserve the right to switch any of the operations of the business to another jurisdiction at any time. 2.2. The information, material, and data provided or made available to you on or generated and/or collected by the Website, Services and/or through the Device(s) and/or in any other form including, without limitation, marketing programs and materials, results, statistics, and fixture lists, odds and betting figures, texts, graphics, video and audio content, belong to and/or our licensors. 2.3. Subject to Terms and Conditions contained herein, grants you a personal, non-transferable, and non-exclusive right to use the Software, to access information on the Website through the Device(s) and to play the Games available. 2.4. Save as expressly provided by these Terms and Conditions, you may not in any way or by any means, adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, include in a cable program, publish, transmit, sell, rent, lease or license or otherwise communicate or make the information available to any other person, or on another website, online service, or bulletin board, or on any other media and/or Device(s) without our express prior written consent or in the case of third party material, without the prior written consent of the owner of the proprietary rights in such material. 2.5. The Software, Services, and the Information provided on the Website and/or through the Device(s) are protected by copyright, trademarks, and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website are owned by, licensed to and/or controlled by and/or our licensors. You acknowledged that you do not acquire any rights or interests, or any licenses to the Software, Services, and the Information through your use of and access to the foregoing provided on the Website and/or through the Device(s)."

GENERAL TERMS AND CONDITIONS 3.1. By registering and agreeing to use the Services covered by this Terms and Conditions stated hereafter the official site of , you are certifying that you are at least 18 years of age and that you legally acknowledge having read, fully understand and agree to be bound by and to comply with these Terms and Conditions. If you do not wish to accept the following terms and conditions, you must neither register nor open an account and you will be unable to access the Software and the Services offered in conjunction therewith. 3.2. All product information, registration on the Website and use of any Services offered by are subject to these Terms and Conditions. 3.3. reserves the right to amend and/or modify these Terms and Conditions at any time without prior notification. Such amendments shall become enforceable with immediate effect immediately upon publication in the Terms and Conditions section of the Website. It is the User’s responsibility to review the Terms and Conditions, as well as the Privacy Policy, on a regular basis. Continued use of any Services of the Website after a change or update has been made to the Terms and Conditions will constitute your acknowledgment and acceptance of said change or update. Any bets placed prior to the time of amendment and/or modification will be subjected to the pre-existing Terms and Conditions. Any bets placed after the time of amendment and/or modification will be subject to the changed Terms and Conditions. If any modification is unacceptable to you, your only recourse is to terminate this Agreement. 3.4. These Terms and Conditions represent the complete, final and exclusive agreement between the User and . These Terms and Conditions supersede and merge all prior agreements, representations, and understandings between the User and . You confirm that, in agreeing to accept these Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Terms and Conditions. 3.5. In the case of any contradiction between a provision of this Agreement and any provision on the Website, the provisions as stated in this Agreement shall prevail. 3.6. We reserve the right, at our own discretion, to request any User to furnish us with a proof of identity and age as a precondition before the User is allowed to participate in or utilize any of 's products."

CONDITIONS OF USE 4.1. Should there be any dispute concerning a Player’s account, reserves the right to suspend the Player’s account until a resolution is reached. Lodging a report of any dispute must be made in writing and must state the date, time and details of the dispute. To lodge a dispute, it must be sent via e-mail to hnhgamingsolutions@gmail.com. The Management takes member disputes very seriously and will endeavor to take all necessary and reasonable steps in order to investigate and ultimately resolve all disputes. 4.2. reserves the right to suspend and/or terminate any Player’s account for any reason whatsoever and at any time without prior notice. Any remaining balance of credit in the account at the time of such suspension and/or termination will be refunded to the owner of the account via a payment method that will be determined by . also reserves the right, at its sole discretion, to deem void any winnings and to forfeit any balance of credit or any other winnings or entitlements of any Player’s account across all products provided by the brand. Please see the terms dictated under Termination, Account Closure or Forfeiture for more information. 4.3. Each User is solely responsible for keeping his/her own username and password secure. Each User is, without exception, expected to strictly disallow any other person or third party including, without limitations, any minor, from using or reusing his/her account, from accessing and/or using any materials or the information from the Website as well as from accepting any prize. The User is solely responsible for any purchases and/or losses that are self-incurred or incurred via a third party on his/her account. 4.4 The customer is prohibited to transfer or sell their accounts to another person. This prohibition includes the transfer of any assets of value of any kind, such as however not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.

ACCOUNT REGISTRATION AND OPENING THE ACCOUNT 5.1. In order to use the Services, you must complete the application for account and membership according to the guidance on the Website (the “Registration”). 5.2. You certify that all the information supplied when completing and submitting the Registration form is accurate, true, and complete in all respects, including your name on the Registration, sources of funds (including the relevant bank accounts and card numbers), telephone number(s) you have provided. 5.3. We will take reasonable and appropriate measures to ensure that the personal information you disclosed to us shall remain confidential. We will not disclose your personal data or betting information unless required to do so by any applicable laws and regulations, court order, the relevant gaming and law enforcement authorities or these Terms and Conditions. It is also your responsibility to keep your personal information confidential. 5.4. It is your responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website and the information contained therein, downloading and installing the Software and/or using and participating in the Services. 5.5. reserves the right to require you to provide further evidence of identification and age in order to verify your Registration from time to time (e.g., valid picture identification and debit/credit card). If there is any change to your information details as originally supplied by you, it is your responsibility to notify us immediately of the relevant change. 5.6. reserves the right to confirm your name and address by post or otherwise. We may, at our discretion, undertake additional security checks against any information that you provide. By agreeing to these Terms and Conditions, you give consent for to access, use, process, and store the results of any identification verification or checks that may be made against you. 5.7. reserves the right to reject your Registration without reference to you or assigning any reason whatsoever. 5.8. You are not allowed to use the Services until we accept your Registration. 5.9. You are allowed to open only ONE (1) betting account with . Should we discover that you have more than one account with us, we reserve the right, at our sole discretion, to treat all accounts that you have as a single joint account, terminate the additional account(s) and/or terminate this Agreement with you."

FINANCIAL SECURITY 6.1. holds customer funds separate from its company funds. This means that steps have been taken by us to protect customer funds, by ensuring they are ring fenced and not mixed with funds in any other company accounts we hold. In the event of our insolvency, customer funds within those reserve accounts are protected and will not fall into the hands of the liquidator.

ACCEPTANCE AND VALIDATION OF WAGERING 7.1. All bets made on the Website are subject to the relevant Games rules applicable to each event or game, or to this Agreement. 7.2. will not be held liable for any typing or human error in posting odds than those intended. In the event that this occurs, reserve the right to void any affected bets (wagers). 7.3. Notwithstanding any other provision in this Agreement, reserves the right to refuse any bet without explanation. 7.4. Only bets made through the internet and/or Device(s) in compliance with these Terms and Conditions shall be accepted. Any other form of bets (whether by post, e-mail, fax or otherwise) shall not be accepted and where received will be void regardless of the outcome. Bets are only valid if the username and password have been correctly entered with enough available funds in the Player’s account and has received confirmation from us that the bet has been received. The bet will be deemed valid when a confirmation message appears on the screen. 7.5. The Player is responsible and liable for all activities and transactions that take place through the use of his or her name, account number, username, or password or any combination thereof regardless of whether such transactions were authorized by the Player. 7.6. The Player is solely responsible for ensuring that the details of his or her bets are correct. Once bets have been placed, they are considered final and confirmed. They may not be canceled, revoked, or changed and shall be deemed to be conclusive evidence of the bets that the Player has placed." 7.7. All bets are logged and recorded in ’s transaction log database and are conclusive evidence of all transactions and times at which the transactions are placed. 7.8. All bets will be deemed valid and accepted by when confirmation is displayed in the Player’s transaction history statement. 7.9. You acknowledge and accept that all prices and odds are subject to variation and only become fixed at the time a bet is placed. 7.10. The decision of is final in respect of any bet and the associated transactions therewith. 7.11. You fully accept and agree that random number generator (RNG) software will determine the shuffling and dealing of cards and other randomly generated events required in the Games. 7.12. You fully accept and agree that WAP internet connection is not absolutely stable. The company is not responsible for any misplaced bets. All bets placed will be based on the bet records in our system. If you are unsure about any of the bets that you have placed, please contact our 24/7 Customer Service or check your record on your account statement."

STAKES WAGERED 8.1. A minimum stake amount applies. The amount is dependent on the particular Game or product. 8.2. In the event that there is a discrepancy between either the numbers that a Player believes that they have entered or the graphic display of the game they have played and those in the database maintained by , the numbers in the database will be deemed to be valid. 8.3. Automatic playing of Games via the use of any third party software and any form of manipulation of any Games or any Player's account data are strictly prohibited and may result in the termination of the offending Player's membership, deletion of all associated accounts, the cancellation and/or confiscation of any outstanding prizes and deposits as well as civil/criminal prosecution against the offending Player. 8.4. The Player agrees that possesses the complete and unrestricted right, based on its own discretion, to terminate any Player’s account for any reason whatsoever, and without limiting the generality of the foregoing, should it be of the Management’s opinion that the Player’s participation on the Website, or on any Games offered therein, is damaging to the principles under which the Website is operated. The Player hereby waives any and all recourse against in the occurrence of any such termination. 8.5. By agreeing to these Terms and Conditions, the Player acknowledges that full freedom from errors is impossible to achieve with regards to computer Software. Should the Player become aware that the Software contains any such error, glitch or incompleteness, the Player is legally bound to refrain from taking any advantage of it/them. Moreover, upon becoming aware of such errors, glitches or incompleteness, the Player is legally bound to promptly notify in writing. Should the Player fail to fulfill the undertakings under this clause, is entitled to full compensation for all costs, including costs for rectifying the Software that may arise from the Player’s omissions or actions in taking advantage of such errors, glitches or incompleteness. 8.6. By agreeing to these Terms and Conditions, the Player agrees that cannot be held responsible for any damage, loss, or injury resulting from tampering, or other unauthorized access or use of the Website or Player’s account. Any attempt by any Player to gain unauthorized access to the Website's systems or Player’s account, to interfere with procedures or performance of the Website or Games, or to deliberately damage or undermine the Website or Games is subject to civil and/or criminal prosecution and will result in immediate termination of the Player’s account as well as the forfeiture of any and all prizes that the Player has and has been entitled to. 8.7. makes the effort to ensure full protection of all its Players and their bets. However, there are unforeseen circumstances that are beyond our control. If the Player disconnects from the Website due to an act of God, we cannot be held liable for any losses that may incur as a result of such act. Should a Player be disconnected after placing a wager and before the game is played, the results of that game will still be displayed on the Players account and any winnings or losses recorded accordingly."

SETTLEMENT OF TRANSACTIONS AND REFUND POLICY 9.1. reserves the right to close the User's Member Account and to refund to the User the "Available Balance, subject to the deduction of any relevant withdrawal charges, at ’s absolute discretion and without any obligation to state a reason or give prior notice. 9.2. You are fully responsible for paying any and all debts that you incur with us or our associated parties. You agree that you will intentionally cancel, reject, or revoke any bet, and you will pay us any and all losses caused by such cancellation, rejection, or revocation by you. 9.3. In respect of any payment made by you, you agree that you will not make or procure the making of any chargebacks and/or deny or reverse any such payment, and that you will reimburse for any chargebacks, denials, or reversal of payments as well as any and all losses suffered and expenses incurred by as a consequence thereof. may, at our sole and absolute discretion, cease to provide services or payment to certain users or to users paying with certain credit or debit cards. 9.4. All your winnings will be credited to your account. shall not in any way be liable or responsible to you for any funds or winnings credited to an account in error, and we reserve the right to void any transactions involving such funds, either at a time or retrospectively. Should funds be credited to your account in error, it is your responsibility to inform immediately."

WINNINGS 10.1. Prior to releasing or approving any withdrawal, reserves the right to request any Player to provide us with required information such as proof of personal identification, front and back copy of debit card, Passport, Driver’s License, recent bank statement or other appropriate documentation as , at its sole discretion, deems necessary. Should the Player fail to comply with any security request, reserves the right to deem void any winnings in the Player’s account. 10.2. Winnings will be automatically added to the respective Player’s account, as deemed appropriate. These updates of the Players’ accounts are not “proof of win” and/or may refer to funds that have been transferred (debited) from the Player’s account. If upon manual review there is evidence of fraud or malpractice, reserves the right to void certain winnings and to take appropriate action against any Player’s account accordingly. 10.3. Withdrawals of money from the Player’s account may only be made in the same currency in which deposits were made. 10.4. All bank charges that incurs arising in connection with any of your betting transactions shall be reimbursed by the Player. is entitled to deduct and offset the foregoing from the winnings payable to the Player or from the Player’s account as the case may be. 10.5. If the Player has self-excluded, we will use reasonable efforts to return any balance remaining in the Player’s account." 10.6 Due to responsible gaming, the maximum amount allowed to be withdrawn out of winnings by a single player is USD 50,000 per calendar month

INACTIVE ACCOUNTS 11.1. If Player does not perform any account transactions for a continuous period of three (3) months since the last account login date, that account will be categorized as an inactive account. 11.2. If the account remains inactive for a continuous period of more than three (3) months since the last account login date, reserves the right to transfer the remaining funds inside that account as a donation to nominated charity(ies) and good causes. The account will then subsequently be closed down. 11.3. Before closing down the inactive account, shall use all reasonable means to contact the Player."

BONUSES AND PROMOTIONS 12.1. All bonuses and promotions are for any participating Player at least 18 years or older. All bonuses and promotions are for the purpose of entertainment only. 12.2. All bonuses and promotions apply to ONLY ONE (1) account per individual, family, household address, e-mail address, telephone number, payment account number (i.e. bank accounts), IP address, and shared computer. 12.3. Once the bonus is availed, it will be automatically credited to the Player’s account, which is then placed in “Locking” status to prevent withdrawal prior to fulfilling the wagering and rollover requirements as specified in the promotion. Once wagering and rollover requirements are fulfilled, any accumulated winnings can then be withdrawn by the Player. 12.4. If Player loses entire deposit and associated bonus or has only less than USD 1 left in the account, any remaining wagering requirements will be waived. 12.4.1. If another deposit is made while there are still funds left plus a remaining rollover requirement, the rollover requirement will be waived once the total funds become less than the deposit made." 12.5. reserves the right to request sufficient proof of a Player’s identity at any given time. Such evidence must legally prove a Player’s personal information, payment details and/or any other additional information that may be required to pass relevant security checks. 12.6. No employee or relative of any employee or representative of may hold a Player account at any given time nor take advantage of any promotional offer on the Website. 12.7. All winnings are subject to ’s verification procedures prior to payout. In the interest of the security of both and the Players, large amount withdrawals will be approved and paid in accordance with the bank’s determined maximum limit within 5 to 7 business days. 12.8. In the event a Player has been identified to have abused or attempted to abuse a bonus or promotion, committed a fraud, or have colluded with other members to commit fraud, , at its sole discretion, reserves the right to block, deny, suspend, withhold, or withdraw the Player from any bonus or promotion. We also reserve the right to levy an administration charge on the Player up to the value of the deposit bonus to cover administrative costs. Such abuse shall include but not be limited to: (i) irregular wagering patterns in order to meet the wagering requirements or bypass system priorities (ii) use of multiple accounts, either as an individual or in collusion with other participating Players (iii) low-risk wagering (i.e. guaranteed profits regardless of the outcome). 12.9. reserves the right, without any liability to the Player or any other party, to alter, amend, or cancel bonuses or promotions and/or the specific terms and conditions governing the bonuses or promotions at any time without prior notice. 12.10. will not hold any responsibility occurred due to unforeseen circumstances, situations not within our control, and technical error with respect to bonuses and promotions."

TERMINATION, ACCOUNT CLOSURE OR FORFEITURE 13.1. reserves the right, in its sole discretion, (i) to void any winnings and forfeit any balance in your betting account; (ii) suspend or terminate your account; (iii) terminate these Terms and Conditions with you; and/or (iv) suspend the provision of the Services to you and/or (v) seize all of the funds in your Player account and to reverse any withdrawals that may be pending in the event that we reasonably determine that: a. We identify that you have more than one account with us, b. You are in breach of herein, the provision of the Services and any term of this Agreement, c. We are aware that you have played at any online gaming site or services and are suspected of fraud, collusion (including in relation to chargebacks) or unlawful or improper activity, d. You are a former employee and/or relative of a former employee of (and any entities affiliated or related to ) of which such employment had ceased less than six (6) months ago, e. Your registration information is incorrect or misleading, f. You failed to provide the identification information being requested, g. You are not of legal age (you must 18 years of age or older or over the age of majority in your jurisdiction, whichever is greater), h. You have ""charged back"" or caused a ""chargeback"" against us or denied any of the purchases or deposits that you made to your account, i. You have allowed someone else to use your account, either intentionally or unintentionally, j. You are depositing money originating from criminal or other illegal or unauthorized activities, k. We identify that you have disguised, interfered, or taken steps to disguise or interfere, with the IP address on any Device used to access our Website, l. We suspect your account has been linked to fraudulent or dishonest activity, m. We suspect you have, or in collusion with others, acted in an attempt to defraud, n. You have by any other means disguised, hid, or attempted to disguise or hide, your true identity or the jurisdiction of wagering, o. You have uploaded or distributed any program, file, or data that contain viruses, are corrupted or may affect the operational performance of the Device(s), Software, Services, and/or Website, p. You have posted or transmitted to the Website and/or to the Device(s) or to any other users, any unlawful, harassing, abusive, threatening, libelous, defamatory, obscene, indecent, inflammatory, racially, or ethnically objectionable, pornographic, or profane material, or any other material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, q. You have initiated and/or engaged in surveys, contest, chain letters, or posted/transmitted “junk mail”, “spam”, or any unsolicited mass dissemination of e-mail against ." "13.2. If a provision of the Services is suspended and/or your account is deactivated in accordance with the terms herein, the provision of the Services will only be reinstated and/or your account will be reactivated after the necessary rectification (if capable of being rectified) has been taken by you and such rectification has been verified to our full satisfaction. 13.3. retains authority over the issuing, maintenance and closing of User accounts. The decision of ’s Management as regards to any aspect of your account, use of the Services or the Website, is final and shall not be open to review or appeal. We, therefore, reserve the right to close your account at any time for any reason. We will give you reasonable notice before doing so unless circumstances dictate that we legally or practically cannot do so. 13.4. Apart from terminating or suspending your account, reserves the right to report you to the federal or local authorities without prior notice or explanation should your activities pertain to criminal or suspicious conduct."

DISCLAIMERS AND OTHER INFORMATION 14.1. Indemnity from You to Us - The Player shall hold the Management of , its employees, officers, directors, shareholders, licensees, distributors, wholesalers, parents, affiliates, subsidiaries, advertisers, promoters or other agencies, media partners, agents and suppliers harmless and unaccountable immediately on demand and shall fully indemnify any or all of these parties from any and/or all claims, losses, costs, damages, liabilities and expenses whatsoever (including legal fees) that may arise, including those from any third parties. 14.2. We will not be responsible or liable to any Player for any loss of content or material uploaded or transmitted through play. By agreeing to these Terms & Conditions, the Player confirms that we shall not be liable to any third party for any modifications to, suspensions of, or discontinuance of the play. 14.3. pledges to offer both fair and timely dispute resolutions and redress without undue cost or burden, by holding detailed wager and transaction records of all its financial dealings. These records are archived for a period of five (5) years from the date of the transaction and are accessible by the dispute resolution authority upon request. 14.4. Links to External Sites - The Website may contain links to external websites which are not maintained by . Links to external websites are provided for your convenience only, and is not responsible for and does not undertake to ensure that content of such links is accurate, current, or maintained. 14.4.1. is not responsible nor liable, has not provided or reviewed, does not approve or endorse, and makes no representations or warranties in respect of the contents or the privacy practices of the external websites, any products or services which may be advertised, sold, or otherwise made available on such external websites. 14.4.2. shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your use of any link to external websites provided on the Website. 14.5. Links to the Website - You may not link or create any links, deep or in-line links to any part of the Website, Services, or frame the information." "14.6. Non-waiver - Failure by to enforce at any time any of the provisions hereof shall not be construed or deemed to be a waiver of ’s rights hereunder or in any way affect the validity of the whole or any part of these Terms and Conditions, or prejudice ’s rights to take further action. 14.7. Severability - If a provision of this Agreement is or becomes illegal, invalid, or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof. 14.8. Third-party Rights - Nothing in this Agreement shall create or confer any rights or other benefits in favor of any third parties not part of this Agreement. 14.9. Relationship with Us - Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship, or join venture between and you. 14.10. The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement."

ANTI MONEY LAUNDERING (AML) 15.1 If the User becomes aware of any suspicious activity relating to any of the Games offered on the Website, the User must report this immediately to . 15.2 may suspend, block or close the User's Member Account and withhold funds therein if found to be suspicious of any money laundering activity, in accordance with the Prevention of Money Laundering Act. 15.3 Any suspicion of money laundering taking place through the Website shall be reported to the authorities for further investigation. Any funds remaining in the User’s Member Account subject of investigation may be frozen or confiscated by until such time that a resolution of this issued is made by the authorities.

AFFILIATES 16.1 Affiliates must be properly registered on affiliate program in order to be paid. 16.2 By referring customers (players) to , affiliates agree to the terms set forth by and its affiliate program in regards to minimum payment requirements and/or honest cooperation between the parties. 16.3 Affiliate commission will be paid only when affiliates have met the minimum requirements set forth by and management reserves the right to amend those requirements from time to time. The default requirement to be paid is 5 new first time depositors per month. 16.4 Affiliate payments shall cease upon termination of the mutual agreement between the parties and/or upon finding that the affiliate is no longer promoting on its channels. 16.5 reserves the right for final decision. LAST UPDATE DATE: 1st OCTOBER, 2022

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